Ridge Medical Associates, LLC

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Copyright 2010
Ridge Medical Associates,
Lake Wales, Florida.

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Practice Policies

FINANCIAL:

We accept payments by cash, check, or credit cards (Master card or Visa). Co-pays and deductibles are due at the time of visit.

Prior balances must be paid at the time of visit. If you are unable to pay the full balance, we ask that you pay at least $50 or 20% of the balance (whichever is higher) prior to being seen.

For cash pay patients, full payment is due at the time of the visit.


MEDICATIONS:

Please bring all current medications or a list of current medications at the time of your visit.

Please bring a list of prescriptions that need to be renewed at the time of your visit. This will prevent any delays in getting your medications.

For mail order pharmacies, we will give the patient the prescription to mail away. We do not fax prescriptions in to mail order pharmacies for liability reasons.

For call in / fax in prescription refill requests, please allow 72 hours to process the request. Please plan ahead, so that you do not run out of medications.


APPOINTMENTS:

Patients are seen by appointment only, HOWEVER, If you are sick and need to be seen urgently, we will see you on the same day.

Please arrive on time for your visit. For new patients, please arrive 30 minutes prior to your visit to fill out initial paperwork.

If you are more than 30 minutes late for an appointment, the appointment must be rescheduled.

Please give a notice of at least 24 hours if you have to cancel or reschedule your appointment.

No-shows will be charged $10 for every time they miss a regular appointment without prior cancellation, unless it was a bona fide emergency. Patients who are no shows for procedures will be charged $50. Please note that you will be responsible for these charges as insurance will not pay for this charge.

For patients who are no-shows three or more times, it is our policy to discharge them from our practice.


REFERRALS:

As a courtesy, we will refer you to other health care providers, as needed. However, please understand that when we advise you to see another provider or to have a test, it is ultimately your responsibility to see that it gets done.